Last updated: January 5, 2026
1. Overview
Braking Sync provides digital educational products, including the Battery Bible Pro Edition, a downloadable guide about electric bike batteries, charging practices, battery care, and battery lifespan.
All purchases are one-time payments unless explicitly stated otherwise. No recurring subscription is required to purchase the Battery Bible Pro Edition.
2. Digital Products
Our products are delivered digitally through a download link or online access. No physical item will be shipped.
Please review the product description before purchasing to ensure that the guide meets your needs.
3. Refund Eligibility
Because our products are digital, refunds are not generally available once the product has been successfully delivered and accessed, except where required by applicable law.
We will review refund requests in situations including:
- You were charged more than once for the same purchase.
- You paid for the product but did not receive access or a download link.
- A technical problem prevents you from accessing the purchased product and we cannot resolve the issue.
- The product materially differs from its description.
Each request will be reviewed individually and handled in accordance with applicable consumer protection laws.
4. How to Request a Refund
If you experience a problem with your purchase, contact us at [email protected].
Please include your order details, the email address used for the purchase, and a brief description of the issue.
We will review your request and respond as soon as reasonably possible.
If your purchase was processed by Paddle, refund requests may also be handled in accordance with Paddle’s applicable customer support and refund procedures.
5. Consumer Rights
Nothing in this policy is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.
6. Contact
For questions about this Refund Policy or a purchase, contact:
Braking Sync
Email: [email protected]
Website: https://brakingsync.com/
